6. Having Difficult Conversations with Employees

George Thompson is a human resources consultant in the San Francisco Bay Area. Having worked most recently for companies like United Parcel Service (UPS) and the non-profit Institute on Aging, George helps businesses with employee & labor relations, crisis & risk management, and reorganizing and changing organizational culture around performance management.

Over the years, George has developed some “rules of engagement” when it comes to having those difficult conversations with employees that sometimes we wish we could avoid. In order to resolve situations in a positive way, he suggests we:

• Have those conversations in person or over Zoom at the very least
• Don’t exaggerate the problems; focus on the behavior
• Listen
• Show empathy
• Be clear about what you’re asking for

In addition, he reminds us that while our employees mean a lot to us, we may mean even more to them, and the conversations we have together are very important.

Contact

https://www.linkedin.com/in/georgethompsonemployeerelatons/

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